Last updated: Nov 29, 2024
At Nitrobe, we aim to deliver a seamless shopping experience. Below are the terms governing cancellations,
refunds, and returns:
1. Refund Policy
- Refunds will be credited to the customer's account within 3-5 business days.
- Refunds will only be processed for valid requests as per our policy.
2. Cancellation Policy
- Orders can be canceled before they are shipped. To cancel, contact our support team.
- Once shipped, orders cannot be canceled.
3. Return Policy
Food Items
- Food items cannot be returned unless they are defective or damaged upon delivery.
- If the item is damaged or defective, please contact support for assistance with a replacement or refund.
Replacement will be done within 3-5 business days.
4. Contact Us
If you have any questions or require assistance, please reach out to us at:
Email: kisor@nitrobe.com
Phone: 9985226707